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As of August 2021, we are beginning a new policy. As much as we hate doing this, and because we can no longer accommodate guests within a two to three week timeframe, we are implementing this cancellation policy. Effective now, if you cancel within 24 hours of your appointment, you will be sent an invoice for 1/2 of your treatment cost.   

If the invoice isn’t paid, unfortunately, you will not be able to book another service until it’s paid. 

Please remember that we are a by-appointment only spa, and every appointment counts when it comes to accommodating all our guests. Thank you for your understanding and your cooperation. 

This allows me to contact my waitlist if an appointment happens to open up. Please contact us if you have to cancel your appointment via email at pielbellaskincare@gmail.com or via phone at 512-944-3203. Thank you.